Terms of Use
Agreement for the Astrala website and web application · Updated and effective as of October 2026
These Terms of Use, together with our Privacy Policy, Billing Terms and Money-back Policy (together, the "Terms"), are a legal agreement between you ("you", "your", "User") and SIA BC Development, a company registered under number [registration number] with its registered address at Ķekavas nov., Baldones pag., Sūnupes, Pavasara iela 7, LV-2125, Latvia ("we", "us", "our", "Company"). They govern your access to and use of the website at https://astrala.app, its subdomains, the web application and all related content and features (together, the "Service"). Astrala is a web service only: there is no mobile app, and no purchase is made through an app store.
PLEASE READ THESE TERMS CAREFULLY. BY USING THE SERVICE OR BY STARTING A TRIAL OR SUBSCRIPTION, YOU AGREE TO THEM. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
Questions about these Terms: support@astrala.app.
1. The Service
Astrala calculates astrological charts from the birth details you provide — date, time and place of birth — using an astronomical model, and presents descriptive readings based on those calculations: a natal chart, daily and periodic readings, compatibility with people you add, astrocartography and downloadable PDF reports.
The Service is provided for entertainment and self-reflection. Astrology is not a science. Readings describe tendencies and themes; they do not predict events and do not guarantee any outcome in love, work, money, health or any other area of life.
We do not provide medical, psychological, psychiatric, financial, investment, legal or any other professional advice, and nothing in the Service should be read as such. There is no chat, no live advisers and no conversational AI in the Service. If you need professional help, contact a qualified professional. If you are in crisis or in danger, contact your local emergency number (911 in the United States) or the 988 Suicide & Crisis Lifeline.
You are solely responsible for decisions you make, including decisions about relationships, work, relocation and money. A reading, a percentage or a report about a city is not a reason on its own to act.
2. Eligibility
You must be at least 18 years old to use the Service and to buy a subscription or a one-time purchase. By using the Service you confirm that you are 18 or older and legally able to enter into this agreement. We do not knowingly collect personal data from anyone under 18, and under no circumstances from children under 13 (see the Privacy Policy).
3. Your account
Your account is identified by your email address. We do not use passwords: to sign in, we email you a one-time link that works once and expires after 15 minutes. You are responsible for keeping access to your email account secure, and for all activity under your account.
You can change your birth details, add or remove people you compare yourself with, cancel your subscription and permanently delete your account at any time in the Profile section of the Service.
4. Information about other people
The Service lets you add other people — for example a partner, a friend or a family member — by entering their name and birth details. Comparisons with the people you add are included in the subscription. By doing so you confirm that you are entitled to share this information with us for the purpose of comparing charts, and that you will not use the Service to profile, monitor or harass anyone. The people you add are not notified and cannot see your account. You can remove them at any time.
5. How to order
Step 1 — the questionnaire. You answer a short series of questions, including your birth details, so that we can calculate your chart.
Step 2 — the offer and payment. We show you what the subscription includes and, directly under the button that starts the purchase, the renewal price, the renewal period and the exact date of the first full charge. Payment is taken in a secure payment form on the same page, provided by our payment processor Stripe. If you pay with Apple Pay or Google Pay, your wallet shows the trial price, the renewal price and the renewal date again before you confirm. By confirming the payment you accept the price, the automatic renewal and these Terms.
Step 3 — confirmation. Access opens as soon as the payment is confirmed. We email you a confirmation with the amounts and date of the first full charge, a sign-in link, and how to cancel.
6. Subscription, trial and one-time purchases
The subscription starts with a paid trial of $0.99 for 3 days. Unless you cancel before the trial ends, it automatically becomes a subscription at $30 every month, charged on the date shown before you pay and every month after that, until you cancel. We email you a reminder one day before the first full charge.
Prices in these Terms are in US dollars. Where we offer your local currency, the payment page shows the trial and subscription prices in that currency, and those are the amounts we charge. The price shown next to the payment button is the total you pay.
City reports and comparisons with the people you add are included in the subscription at no extra cost. If you bought a City Report or an Additional Person as a one-time purchase before 26 September 2026, that purchase remains valid and, as before, does not renew.
Cancel at any time in two taps: Profile → Subscription → Cancel subscription. No email, phone call or reason is required. You keep access until the end of the period you have already paid for; after that the subscription does not renew. Full details are in the Billing Terms, and refunds are covered by the Money-back Policy.
7. Payments: Stripe
The subscription is sold to you by SIA BC Development. Payments are processed by Stripe, our payment processor: Stripe takes the card or wallet payment, stores your payment details for renewals and helps prevent fraud. We never see or store your full card number. Charges appear on your card statement as ASTRALA.APP. Stripe’s privacy policy applies to the processing of your payment data.
8. Licence and acceptable use
While you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable right to access and use the Service for your own non-commercial purposes. You may download and keep the PDF reports generated for you for personal use.
You agree not to:
- resell, rent, sublicense, redistribute or publish the Service or its content, including reports, except as allowed for sharing your own compatibility link;
- copy, scrape, crawl or extract content or data from the Service by automated means;
- reverse engineer, decompile or attempt to access the source code or infrastructure of the Service;
- interfere with the security or proper working of the Service, or attempt to access another person’s account;
- use the Service for any unlawful purpose, or to profile, monitor or harass another person;
- use the Service, its design or content to build a competing product.
9. Intellectual property
All text, readings, calculations, designs, graphics, code and other content of the Service ("Our Content") are owned by or licensed to us and are protected by copyright, trademark and other laws. Readings are written by us from a prepared body of texts and assembled automatically from your chart; they are not written individually by a person for you. Except as expressly allowed in these Terms, you may not copy, reproduce, modify or distribute Our Content.
If you believe that content in the Service infringes your copyright, email support@astrala.app with a description of the work, where the infringing content appears, your contact details, a statement of good-faith belief and a statement that your notice is accurate and that you are authorised to act for the rights holder.
10. Changes to the Service and to prices
We may change, add or remove features of the Service. We may change the price of the subscription; any change to the price of your active subscription will be emailed to you at least 30 days before it takes effect, and you may cancel before then. Continued use after the effective date means you accept the new price.
We may update these Terms. If a change is material, we will notify you by email or in the Service before it takes effect. The version in force when you made a purchase governs that purchase.
11. Termination
You may stop using the Service and delete your account at any time in Profile. Deleting the account first cancels any active subscription. We may suspend or terminate your access if you materially breach these Terms, after notice where reasonable. If we terminate your access without cause, we will refund the unused part of the period you paid for.
12. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY READING WILL MEET YOUR EXPECTATIONS. ASTROLOGICAL READINGS ARE FOR ENTERTAINMENT AND ARE NOT A BASIS FOR MEDICAL, FINANCIAL, LEGAL OR OTHER DECISIONS.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS; IN THAT CASE THEY APPLY ONLY TO THE EXTENT PERMITTED.
14. Indemnification
You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these Terms or your misuse of the Service, including misuse of information about other people.
15. Governing law and disputes
Please contact us first at support@astrala.app — most issues are resolved within a few days. These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules, except that nothing in these Terms removes protections you have under the mandatory consumer laws of the place where you live. You may bring a claim in the small-claims court of your place of residence.
16. Electronic communications
You agree that we may communicate with you electronically — by email and in the Service — and that notices, agreements and records we provide electronically satisfy any requirement that they be in writing. Clicking a button such as "Continue" or confirming a payment is your electronic signature.
17. Miscellaneous
If any provision of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor of our business, which will not reduce your rights.
Contact: SIA BC Development, Ķekavas nov., Baldones pag., Sūnupes, Pavasara iela 7, LV-2125, Latvia. Email: support@astrala.app.